In a frustrating turn of events, Jaguar I-Pace owners are left waiting for the company to buy back their vehicles after experiencing a significant 20% reduction in driving range. Initially thrilled to take home a new I-Pace in November 2019, many owners, including one disappointed driver, now face a permanent reduction to just 80% of the original range due to two recalls for software updates.
Jaguar has opted to purchase back the affected 2019 I-Paces—over 2,700 cars—rather than replace defective battery packs, citing cost and complexity as reasons for this decision. This unfortunate scenario highlights the risks of purchasing a brand-new model, as owners deal with ongoing reliability issues, including a problematic wiring harness that required extensive repairs.
As the electric vehicle market evolves, I-Pace owners reflect on their choice, having been drawn in by its impressive range and driving experience. Now, they await a resolution, hoping for a smooth buyback process.
